Service

Our Service

Long-Term Maintenance & Life-Cycle Support

We offer "Post-Warranty" services to maximize the lifespan of your equipment.

Comprehensive Warranty & Parts Replacement

During the warranty period, we provide proactive support to protect your investment.

Real-Time Technical Support & Troubleshooting

We provide a direct line to technical expertise to keep your plant running smoothly.

Professional Installation & Commissioning

Our global service team ensures your equipment is installed correctly and performs at peak capacity from day one.

Customized Process Design & Engineering

Our "In-Sales" service focuses on optimizing your industrial workflow.

Expert Pre-Sales Consultation & Industry Analysis

Our technical team provides deep industry-specific consulting to help you navigate complex separation challenges.
FREQUENTLY ASKED QUESTIONS

FAQs

  • What types of separation equipment does Jinhua Shenzhou specialize in?

    We are experts in high-speed centrifugal separation. Our core product line includes decanter centrifuges, three-phase centrifuges (for oil-water-solid separation), oilfield centrifuges, and complete sludge dewatering systems. We cater to industries ranging from wastewater treatment and chemical processing to food production and oil & gas.

  • Can I test my material before purchasing a full-scale system?

    Yes, absolutely. We provide laboratory testing services where you can send samples of your materials to our facility. Our engineers will analyze the separation efficiency and help you determine the optimal model and technical parameters for your specific application.

  • Do you offer customized (OEM/ODM) solutions?

    Yes. With decades of R&D experience and multiple national patents, we can customize equipment based on your specific requirements—including specialized materials (like Duplex Stainless Steel or Titanium), unique bowl dimensions, or integration with existing PLC control systems.

  • Do you export internationally, and what is your typical lead time?

    We have exported our equipment to dozens of countries worldwide. Lead times vary depending on the model and customization requirements, but we pride ourselves on flexible production scheduling. We work closely with clients to meet tight project deadlines and provide full documentation for international shipping.

  • Are you looking for global agents or partners?

    We are always looking to expand our global footprint. We welcome qualified agents and industrial partners who are interested in representing Jinhua Shenzhou in their local markets. We provide our partners with comprehensive technical training and priority support.

OUR FACILITIES

PROFESSIONAL CENTRIFUGE EQUIPMENT MANUFACTURER

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